SHIPPING & RETURNS
Our Shipping Policy
Welcome to AreaClosed, your go-to online store for inspiring t-shirts. We believe that every customer deserves the best, and that's exactly what we aim to deliver with our shipping policy. Our shipping methods are reliable, efficient, and affordable.
We take great care in packaging your purchases to ensure they arrive safely and in perfect condition. We are committed to building trust with our customers, and that's why we use plain, straightforward language to communicate our shipping policy. This helps to ensure that our customers stay loyal and satisfied. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always happy to help. help@areaclosed.com
Our Return & Exchange Policy
AreaClosed - Returns Policy
At AreaClosed, we take pride in providing high-quality build on order t-shirts that are created with precision and care. We understand that there might be situations where you need to initiate a return, and we're here to make the process as smooth as possible. Please take a moment to review our Returns Policy outlined below:
**1. Damaged or Faulty Goods:**
We stand by the quality of our products and want you to be completely satisfied with your purchase. In the event that your custom t-shirt arrives damaged or with a manufacturing defect, please follow these steps within 7 days of receiving your order:
- Contact our Customer Support team at help@areaclosed.com with your order number and details of the issue.
- Provide clear photographs showcasing the damage or defect. This will help us assess the situation quickly and efficiently.
- Our team will review your case and get back to you within 5 business days with instructions on how to proceed.
Upon approval of your damaged or faulty item return request, we will offer you the choice of a replacement t-shirt or a full refund, including the cost of shipping.
**2. Change of Mind or Incorrect Sizing:**
Due to the custom nature of our t-shirt production process, we're unable to accept returns or offer refunds for items ordered in the wrong size or due to a change of mind. We strongly recommend reviewing the sizing chart available on our website before placing an order to ensure the correct fit. Additionally, please double-check the design, color, and specifications of your custom t-shirt before finalizing your purchase.
**3. Return Shipping:**
Return shipping costs for damaged or faulty items will be covered by AreaClosed.
**4. How to Initiate a Return:**
To initiate a return, please follow these steps:
- Contact our Customer Support team at help@areaclosed.com within 7 days of receiving your order.
- Provide your order number, details of the issue, and any necessary photographs.
- Our team will guide you through the return process and provide you with a return authorization, if applicable.
**5. Return Conditions:**
To ensure a successful return process, please adhere to the following conditions:
- Items must be unworn, unwashed, and in their original condition.
- Any items returned without prior authorization will not be accepted.
- Please ensure that all original tags and packaging are included with the returned item.
Please note that our Returns Policy is subject to change, and the terms outlined above are applicable as of September 2023. We appreciate your understanding and cooperation in adhering to these policies.
If you have any further questions or concerns regarding our Returns Policy, please don't hesitate to contact our Customer Support team at store@areaclosed.com
Thank you for choosing AreaClosed for your t-shirt needs. We look forward to serving you and ensuring your satisfaction with our products.
Sincerely,
AreaClosed